Terms of service

Last updated: November 11, 2026

These Terms of Service apply to your use of japanhousetx.com and purchases made through it (the "Site"), operated by Japan House, Houston, Texas ("we", "us"). By using the Site or placing an order, you agree to these terms.

1. Products and availability

We try to show product colors, sizes and details as accurately as possible. Handmade and hand-glazed tableware may vary slightly in color, pattern and size from the photos. All products are subject to availability, and we may limit quantities or discontinue items at any time.

2. Pricing and errors

Prices are in US dollars and may change without notice. If an item is listed at an incorrect price or with incorrect information, we may cancel orders for that item, even after an order is confirmed, and will refund any payment in full.

3. Orders

We may refuse or cancel any order, including orders that appear to be placed by resellers or that exceed quantity limits. If we cancel an order after payment, we'll refund you in full.

4. Pre-orders

Release dates for pre-order items are set by the manufacturer and can change. We'll ship pre-orders as soon as we receive them.

5. Promotions

Discounts and promotions are valid only during the stated period, can't be combined unless stated, and have no cash value. We may end or change a promotion at any time.

6. Shipping, returns and privacy

Our Shipping Policy, Refund Policy and Privacy Policy are part of these terms.

7. Intellectual property

Content on this Site, including text, photos and graphics, belongs to Japan House or its licensors. Character names and trademarks belong to their respective owners.

8. Limitation of liability

To the fullest extent allowed by law, Japan House is not liable for indirect or consequential damages arising from use of the Site or our products. Our total liability for any claim is limited to the amount you paid for the product involved.

9. Governing law

These terms are governed by the laws of the State of Texas.

10. Changes

We may update these terms at any time by posting the changes on this page.

11. Contact

Questions about these terms? Email info@japanhousetx.com.